Transfer Agent - inbound call center representative

Job Description:

This is for a long-term, temporary opportunity that will give you valuable experience to enhance your career.

Successful candidate shall possess the following skills...

• Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service

• Ability to handle a high volume of calls with varying degrees of questions or concerns

• Solution driven and excellent customer service both internally and externally

• Team player and ability to adapt quickly

• Excellent computer literacy

What candidate need to have...

• Minimum High School Diploma/GED

• Excellent verbal and written communication skills

• Make good decisions and resolve issues in a clear, calm, and diplomatic matter

• Must be comfortable navigating/ learning multiple computer systems

• Able to work in a team environment

All your information will be kept confidential according to EEO guidelines.