Transfer Agent - Per Diem - Varies - Mobile Health

Responsible to assist Critical Care Transfer Nurses in providing safe, efficient, and legal coordination of patient transfers between acute care facilities in a fast-paced, 24/7 call center environment.

• Answer incoming calls in a timely and professional manner
• Convey accurate messages to RNs in a timely manner
• Obtain information to complete an initial intake
• Make calls to sending/receiving facilities to request/collect face sheets and demographics
• Send/Received faxes & email
• Use a variety of office equipment
• Call and arrange the correct mode of transports for patients
• Highly proficient in data entry and typing skills
• Prepare various reports, case audits, and other duties as assigned
• Assist with training of new hires

Required:

1. High school Diploma
2. Highly proficient in Microsoft Office applications
3. Highly proficient in typing with accuracy in data entry

Preferred:

1. Associates or Bachelors Preferred.

2. Call center experience or the equivalent working in a high call volume environment

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