Transition Manager – Global Process Improvement
Posted Updated 6
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Description
- End-to-end transitions across global functions, countries and business units
- Transition scope, deliverables, milestones, resources, governance and success criteria definition
- Integrated transition plans, risks, dependencies, issues and key decisions management
- Deployment strategies, readiness criteria, cutover plans and go/no-go requirements development
- Go-live, hypercare, stabilization and handover coordination with minimal business disruption
- Readiness assessment across people, processes, technology, data and controls
- SOPs, process documentation, training, knowledge transfer and support arrangements coordination
- Readiness reviews, transition acceptance and go/no-go decision preparation
- Implementation and post-go-live issues resolution ensuring operational stability
- Operational ownership, performance measures and handover criteria confirmation before closure
- Process alignment with global standards and operating models in partnership with Global Process Owners
- Opportunities identification to simplify processes and reduce unnecessary complexity or local variation
- Process improvement, automation and AI-enabled solutions support
- Process controls, documentation and governance embedding into operations
- Global, regional and local stakeholders coordination throughout the transition lifecycle
- Workshops, governance meetings, decision forums and readiness reviews facilitation
- Change impacts, adoption risks and organizational dependencies identification and mitigation
- Progress, risk, issue and decision reporting to senior management
- Alignment and accountability driving without relying on direct reporting authority
- Transition KPIs, success criteria and stabilization measures definition
- Post-go-live performance monitoring and outstanding issues resolution
- Post-transition reviews conduction, lessons learned capture and benefits realization support
- Bachelor’s degree or equivalent experience in Business, Finance, Operations, IT, Supply Chain or a related field
- Proven experience managing complex transitions, migrations or transformation initiatives in an international organization
- Experience within Global Business Services, Shared Services, Global Process Ownership, Transformation and Center of Excellence environment
- Strong project and transition management skills covering planning, governance, risk and execution
- Hands-on experience with operational readiness, cutover, go-live, hypercare, stabilization and handover
- Experience coordinating cross-functional teams and stakeholders across countries and cultures
- Understanding of end-to-end business processes, operational controls and change management
- Experience in GBS, Shared Services or Transformation environments
- PMP, PRINCE2, Agile, Lean Six Sigma or Prosci/ADKAR certification
- ERP implementation or migration experience (SAP, ERP LN or similar) and familiarity with automation or AI
- Advanced Excel and PowerPoint skills
- Experience with project tools, dashboards and operational KPIs
- Strong communication, stakeholder influence, problem-solving and executive reporting skills
- Fluent professional English
- Additional languages
- Competitive salary
- Excellent benefits
- Opportunity for growth