Transition Manager
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We are looking for a hands-on Transition Manager to drive the end-to-end setup and launch of a brand-new Shared Service Center (SSC). In this role, you will lead the operational build-up of the local entity while steering process migrations and knowledge transfer initiatives. Working side by side with local leadership and international business leaders, you will ensure a seamless transition from greenfield phase to full operational capability.
Required Qualifications
- Shared Services Expertise: Strong track record as a Transition or Migration Manager within SSC, GBS, or BPO organizations.
- Migration Delivery: Proven ability to scope, plan, and execute end-to-end process transfers and operational transitions.
- Greenfield Exposure: Prior involvement in new center setups, operational launches, or greenfield transformations.
- Project & Stakeholder Management: Excellent organizational capabilities with a knack for navigating fast-moving, high-growth environments.
- Language Skills: Professional proficiency in both Polish and English (German language skills are a strong plus).
Desirable Background (Nice to Have)
- Hands-on experience navigating Polish government grant or funding application processes.
- Previous exposure to corporate entity incorporation and local administrative setup.
- Advisory background in management consulting, corporate restructuring, or business transformation.
Key Performance Indicators
- On-time delivery of facility readiness and operational infrastructure.
- Seamless execution of knowledge transfer and process migration milestones.
- High engagement and successful onboarding of initial SSC cohorts.
- Strong cross-functional alignment and stakeholder satisfaction throughout the build-up.