Translation & Localization Specialist
Summary
Coordinates multilingual content and localization workflows for Veriforce's contractor and supply chain risk management SaaS platform — managing translation vendors and timelines, preparing translation string files for email/CRM assets, maintaining glossaries, and performing linguistic and technical QA.
The Translation & Localization Specialist will support the delivery of accurate, consistent, and culturally appropriate multilingual content across global communication channels, platform assets, and user journeys. This role coordinates localization requests, supports vendor and stakeholder workflows, maintains translation assets and terminology resources, and helps ensure localized content meets brand, quality, and usability standards.
- Localization Coordination: Coordinate multilingual content requests from intake through delivery, ensuring project requirements, timelines, and quality expectations are clearly defined and tracked.
- Stakeholder Alignment: Work with internal teams and external language partners to clarify scope, resolve questions, and support timely completion of localization deliverables.
- Process Consistency: Help maintain consistent localization practices, documentation, and handoff standards across recurring content types and business needs.
- Vendor Intake & Quotes: Assist in managing localization intake requests, confirming scope and deliverables with vendors, and supporting accurate cost and timeline tracking.
- Production Schedules: Monitor multi-language delivery timelines, track translation project status, and ensure deliverables meet target launch dates.
- Workflow Execution: Facilitate the end-to-end submitter-to-vendor process, ensuring all internal teams follow standard intake, review, and deployment workflows.
- String & Key Handling: Assist in preparing, organizing, and formatting bulk translation keys and string files for platform email assets and CRM communications.
- Asset Readiness: Verify that translated text formatting, placeholders, and variables are preserved prior to integration into CRM/marketing automation systems.
- Glossary Governance: Maintain and update centralized glossaries, terminology databases, and lexicons to promote consistency across translated content.
- Linguistic & Technical QA: Perform quality checks on localized content to verify accuracy, formatting, terminology consistency, regional appropriateness, and adherence to brand tone.
- Education & Experience: 1–3 years of hands-on experience in translation coordination, localization project management, or a related field.
- Localization Tools & Practices: Practical experience with translation management tools, terminology resources, quality assurance practices, and localization project workflows.
- Language Proficiency: High proficiency in English; fluency or native-level knowledge in French or another major language is an asset (written and verbal).
- Attention to Detail: Meticulous organizational skills with a strong focus on data formatting, string management, and linguistic consistency.
- Collaborative Mindset: Strong communication skills to liaise effectively between internal stakeholders and external translation vendors.
We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else!
>🩺 Comprehensive medical and dental coverage