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Must be open to rotating Shifts. Travel required 10% of the time. Primary Responsibilities: • Create and update tickets utilizing Remedy. • Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools. • Incident Correlation and Fault Analysis: Proactively analyze alarms Provide detailed analyses leading to resolution of the alarm conditions, including filtering and correlating fault information Identifying the fault condition and its …