Transport/IP (TRIP) NOC Technician with Security Clearance

Create and update tickets utilizing ITSM. • Monitor network events and element management failures in real-time on a 24x7x365 basis across multiple monitoring tools. • Incident Correlation and Fault Analysis: Proactively analyze alarms; provide detailed analyses; leading to resolution of the alarm conditions, including filtering and correlating fault information; identifying the fault condition and its impacts; isolating root causes; coordinating correction of fault situations regardless of the…