Transport Manager
Responsibilities
- Plan and arrange delivery routes and drop points to optimize driver schedules and ensure timely deliveries
- Identify and implement cost reduction and efficiency improvement strategies in delivery operations
- Perform ad-hoc deliveries during manpower shortages to maintain service continuity
- Manage drivers’ leave and absenteeism to maintain adequate staffing levels
- Monitor and maintain trucks’ conditions to ensure operational safety and reliability
- Prepare monthly cost and efficiency reports to track performance and support decision-making
- Drive customer satisfaction to achieve and maintain a 95% satisfaction level through effective delivery management