Transportation Driver

REPORTING RELATIONSHIPS: This position operates under the functional direction of the Transportation Coordinator and administrative oversight of the Director of Ancillary Services. This role does not supervise other staff.

POSITION SUMMARY: The Transportation Driver is responsible for providing safe, reliable, and courteous non-emergency transportation services for Eastern Plumas Health Care patients and residents. This role supports access to medical appointments, hospital outpatient services, and approved non-medical SNF outings while maintaining safety, professionalism, and patient dignity.

ESSENTIAL DUTIES:

• Safely transport patients to and from medical appointments, hospital outpatient services, and approved non-medical outings.
• Follow assigned schedules and routes as coordinated by the Transportation Coordinator.
• Assist patients with safe entry and exit from vehicles, including use of wheelchairs, walkers, and other mobility devices.
• Properly secure passengers and mobility equipment using approved restraint systems.
• Operate hospital-owned vehicles safely and in accordance with hospital policies and applicable laws.
• Perform required pre-trip and post-trip vehicle inspections and promptly report concerns.
• Monitor patient safety and comfort during transport and escalate concerns as needed.
• Accurately complete required trip logs, inspection documentation, and related records.
• Communicate clearly with the dispatcher regarding delays, schedule changes, or service issues.
• Maintain vehicle cleanliness and disinfect high-touch surfaces between transports as required.
• Ensure vehicles are stocked with required safety, emergency, and cleaning supplies.
• Report vehicle maintenance needs, damage, or equipment issues promptly.
• Provide courteous, patient-centered service to elderly, disabled, and mobility-impaired individuals.
• Maintain patient privacy and confidentiality at all times.
• All other duties as assigned

PROFESSIONAL BEHAVIOR:

• Demonstrates professionalism, reliability, and accountability.
• Maintains appropriate appearance and conduct.
• Demonstrates patience, emotional control, and respect when working with vulnerable populations.
• Adheres to schedules and communicates proactively.
• Acts in accordance with Eastern Plumas Health Care’s Mission and Values.