Transportation Manager

Job Title: Transportation Manager

Supervisor: Operations Director/Program Director

Positions Supervised: Drivers, Lead Driver, Transportation Scheduler and Appointment Scheduler

FLSA Status: Exempt full-time

Job Summary

Responsible for the PACE Transportation program, including but not limited to transportation of participants, meals, durable medical equipment, oversight of hiring, training and supervision of all drivers including contractors, as well as the Lead Driver. Oversees vehicle repairs and maintenance. Provides contractor oversight and identifies quality and cost-effective interventions, while meeting agency goals and departmental budget.

Specifications

Education and Special Training: High School graduate or equivalent. Associate or bachelor’s degree preferred.

Experience: At least one year of experience working with aging, frail, elderly and / or disabled and two years of administrative / supervisory experience in a transportation setting. Three years of experience in the transportation industry is preferred.

Licensure, Registry or Certification Required: Valid North Carolina (NC) Driver’s License and safe driving record. Upon employment, defensive driving course, First Aid and CPR are required.

Knowledge, Skills, and Abilities:

Requires individual who can coordinate multiple tasks simultaneously. Skilled in establishing and maintaining effective working relationships with participants, families, co-workers, and the public. Proficient in identifying and recommending problem resolution. Ability to work independently with minimal supervision. Must have excellent interpersonal skills and be able to work effectively in a team environment. Communicates effectively both orally and in writing. Only act within the scope of his, her, they or them’s authority to practice. Meet a standardized set of competencies for the specific position description established by PACE of the Triad and approved by Centers for Medicare and Medicaid Services (CMS) before working independently. Ability to manage a transportation scheduling computer software system. Experience with maintenance and oversight of a fleet of vehicles. Proficient in the use of software systems including Microsoft Office, Outlook, and Electronic Medical Records (EMR).

With or without reasonable accommodations: Ability to bend and / or stoop frequently. Have independent mobility in order to climb stairs and walk distances. Lift and position patients of all weights and heights utilizing correct body mechanics. Lift and carry pieces of durable medical equipment. Lift and transport at least 50 pounds during the course of providing care, treatment and / or services. Utilize correct body mechanics to transfer, lift and position participants. Read, write, and speak in English. Ability to clearly see medical records and various documents. Communicate via telephone. Ability to perform repetitive hand/wrist movements