Travel Coordinator

The Travel Coordinator reports to the Senior Operations Manager and is responsible for coordinating business travel needs for employees, while identifying cost-effective and efficient travel arrangements, in accordance with internal company policy. The Travel Coordinator serves as a general resource and point of contact for travel-related issues and assists employees with travel-related issues, questions, or concerns. The Travel Coordinator researches, negotiates, and secures rates with airlines, hotels, and other suppliers.

Responsibilities

Coordinate all approved travel arrangements and reservations, as well as align travel to crew change requirements, all within budgetary requirements.
Arrange hotel accommodations and/or organize crew housing accommodation availability.
Research and compare available travel and hotel accommodations to identify the best option for each travel requirement.
Distribute travel itineraries to all appropriate staff and advise travelers of any need for specialized travel documents (i.e., passports or Visas), or requirements (i.e., COVID-19 testing or travel letters).
Manage last-minute travel or accommodation change requests due to changes or weather delays.
Obtain approval from management for travel requests that exceed established limits.
Support crew by maintaining situational awareness of fleet movement requirements.
Conduct reconciliations, track all travel-related receipts, and distribute them to appropriate departments.
Monitor and facilitate the use of company credit cards and applicable rewards and/or loyalty programs.
Record all travel bookings in Travel Tracker spreadsheet, or other software programs.
Develop and manage supplier contracts to the benefit of the company.
May perform other duties as assigned

Qualifications

High school diploma is required.
Travel Counsellor education or another related field (a combination of education and/or experience may be considered).
Logistics and/or travel experience is preferred. Knowledge in remote travel and aviation experience is considered an asset.
Strong computer abilities; proficient in Microsoft Office (Word, Excel, and Outlook), aviation-related software, and mobile technologies.
Excellent interpersonal skills with the confidence to influence all external and internal stakeholders, using effective communication skills.
Possess an investigative nature and be self-motivated.
Planning, organizational, and time management skills.
Strong attention to detail