Travel & Expense Manager
The Global Travel & Expense (T&E) Manager is responsible for overseeing the company’s global travel and expense program, including policy governance, systems, controls, and operations. This role ensures efficient, compliant, and employee-centric T&E experience while maintaining strong internal controls and scalability. The T&E Manager serves as the primary subject matter expert for travel, expense & employee reimbursement, and corporate card programs. The ideal candidate brings a continuous improvement mindset, strong analytical skills, and the ability to balance policy enforcement with positive employee experience.
JOB DUTIES:
Travel & Expense Policy, Governance & Operations
Own and maintain global T&E and corporate card policies, ensuring clarity, consistency, and compliance across the organization.
Develop and update policy documentation, user guides, and training materials as business needs evolve.
Monitor compliance, investigate exceptions, and proactively address recurring policy violations.
Partner with Legal, HR, Procurement, and Finance leadership to ensure policies align with regulatory requirements and company values.
Expense Systems & Program Infrastructure
Serve as system owner and administrator for the global T&E expense platform.
Manage and maintain system configuration including audit rules, expense types, forms, workflows, travel allowances, GL mappings, and integrations.
Partner with IT and Finance Transformation teams on system enhancements, upgrades, new tool evaluations, and transformation opportunities.
Drive process improvements to streamline expense submission, approval, reimbursement, and corporate card reconciliation.
Operations & Reporting
Oversee end-to-end T&E operations, including expense processing, reimbursements, corporate card management, and travel support.
Establish and monitor KPIs and metrics to track program performance, compliance rates, cycle times, and spend trend.
Deliver regular reporting and actionable insights to Finance leadership and key stakeholders on T&E spend and program health.
Corporate Card & Vendor Management
Oversee the global corporate credit card program including issuance, usage monitoring, controls, and policy compliance.
Partner with banks, travel management companies, and third-party vendors to manage contracts, service levels, and performance.
Monitor expense and card activity to identify spend trends, compliance issues, and cost savings opportunities
Controls, Risk & Compliance
Ensure T&E processes adhere to internal controls and support audit readiness in a SOX-compliant environment.
Partner with Internal Audit to support audits, address findings, and implement corrective actions.
Monitor for fraud, duplicate submissions, out-of-policy spend, and other risk indicators.
Maintain thorough process and control documentation to support audit readiness.
YOU MUST HAVE:
5+ years of progressive experience in finance or shared services operations, with at least 2 years managing T&E or expense programs.
Strong understanding of corporate travel programs, expense policy governance, and corporate credit card operations.
Hands on experience administering an enterprise T&E platform (e.g., Concur, Navan, Expensify, Coupa).
Experience operating in a SOX-compliant environment with solid internal controls knowledge.
Proven leadership and people management experience, preferably managing analysts.
WE VALUE:
Detail oriented with a strong control mindset
Highly organized and capable of managing multiple priorities in a fast-paced environment
Strong analytical and problem-solving skills
Effective communicator with the ability to partner cross functionally
Continuous improvement mindset with a bias toward automation and simplification
WHAT'S IN IT FOR YOU:
- This global role will drive process and policy on a large scale and have exposure to various teams and leadership giving you the opportunity to create business relationships outside of your direct team.
- Leave your legacy by establishing processes and procedures that will allow our organization to move safely and comfortably throughout the globe.
- ADI provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.
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