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Dale WorkForce Solutions

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Travel Help Desk Specialist II

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Summary

Contract Level 2 help desk specialist working on-site in Plainview, NY for Dale WorkForce Solutions' healthcare client, answering end-user requests via phone, email, chat, and ticketing system and troubleshooting issues. Requires on-site presence 5 days a week with local travel between sites (mileage paid).

Job Description \n We can not provide sponsorship or work C2C. W2 only \n This is a contract position through DWS working for our healthcare client. \n Must be available to work on-site 5x a week in Plainview, NY traveling to different sites in the immediate area as needed (car mileage paid). \n \n \n JOB DESCRIPTION: \n Key Responsibilities \n \n Provide Level 2 technical support for end users by responding to help desk requests via phone, email, chat, or ticketing system. \n Troubleshoot and…

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