Fargo Area- Traveling Community Education Manager

Job Title: Traveling Community Education Manager

Reports To: Senior Regional Director

Salary: up to $65,000 / year

Location: Fargo, ND

**This person will reside in the greater Fargo area, but can work remotely aside from travel**

Job purpose

The Community Education Manager is responsible for executing high-quality community education support to assigned Senior Life Solution programs. This position necessitates a combination of strategic referral development and delivery of educational content, requiring an understanding of healthcare industry regulations and a data-driven approach to reach target markets effectively. The Community Education Manager is tasked with enhancing community engagement by fostering partnerships with host hospitals, community organizations, government agencies, and healthcare provider s. This involves organizing events, forums, and outreach efforts to collaborate, gather input and build meaningful connections.

Duties and Responsibilities

• Assesses and monitors the community education goals set for the assigned programs.
• Understands excellence in customer service.
• Creates a meaningful referral source network following the collaborative approach.
• Responsible for public speaking, tactical advocacy messaging and how to motivate a target audience.
• Functions as a community member advocate.
• Cultivates relationship with host hospitals and works with program team members to build relationships, as well.
• Collaborates with corporate Community Education team to develop, implement and manage Community Education tasks.
• Identifies needs and interest of the community and referral sources and give the program team the tools to assist.
• Develops expertise and stays informed in the field of senior health.
• Monitors referral development performance and analyzes data to understand what's working, and make data-driven decisions to improve outcomes.
• Trains teams on the Referral Process Guidelines.
• Implements CE plans, tracks, and monitors.
• Offers training on hospital integration and the Collaborative Model
• Participates in the development of a strategic plan in support of the programs.
• Adheres to safety and infection control guidelines.
• Participates in quality improvement activities as requested to support community education.
• Provides program staff with ideas and plans for community outreach curriculum.
• Provides communities with education on health-related topics.
• Provides education to community groups.