Traveling Field Service Pool Technician (PA)

Summary/Objective:

The Traveling Field Service Technician’s primary role is to troubleshoot and repair heavy equipment with a work history involving gear boxes, belt and chain driven systems, sprocket and pulley systems, direct drive electrical motors, and various pump systems. This position requires wide-ranging product knowledge as well as best practices for field-based scopes of work. The position also requires knowledge of commercial/industrial electrical and plumbing systems. Extensive field travel and overnight stays are common and consistent in the Service Technician Role. HydroWorx customers include healthcare physical therapy providers, professional & college sports and senior living communities.

Responsibilities/Essential Functions:

• Installs, services, repairs, and dismantles all equipment using hand and power tools.
• Spends 100% of the time attending to customer repairs.
• Inspects equipment to determine need for repairs and to foresee difficulties and any future issues that may arise.
• Diagnoses mechanical failures or faulty operation of equipment by sight, sound, or measurements and tests with instruments to determine amount of wear or damage.
• Installs or assists in the installation of new equipment or retail installation scopes of work.
• Reports all component issues or failures via the Continuous Improvement Process.
• Perform other duties as required.