Traveling Field Services IT Technician

Job Summary:

Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects.

If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application

What You’ll Be Doing:

• Cabling Infrastructure: Pulling cable, establishing pathways, and following industry best practices for navigation and stringing.
• Termination & Testing: Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels.
• Installations: Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways.
• Hardware Support: Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes.
• Diagnostics: Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems.
• Customer Communication: Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times.
• Inventory: Performing inventory management and maintaining a working knowledge of all operating standards and practices.