Traveling Technician

JOB TITLE: TRAVELING TECHNICIAN

STATUS: AT-WILL/NON-EXEMPT

JOB SUMMARY

The Traveling Technician provides essential technical support to optometrists and physicians across multiple clinic sites to ensure efficient operations and high-quality patient care. This role performs diagnostic testing, assists with patient preparation, maintains ophthalmic equipment, and supports clinic workflows to deliver a seamless patient experience. The Traveling Technician plays a vital role in ensuring consistent standards of care across sites and must be flexible, professional, and capable of working independently while traveling regularly between clinic locations.

ESSENTIAL FUNCTIONS

1. Patient Preparation & Support: Prepares patients for eye examinations, conducts preliminary tests, records medical histories, explains procedures, and ensures a positive patient experience.
2. Diagnostic Testing: Performs pre-exam and advanced diagnostic tests, including autorefractor, visual acuity, confrontational fields, stereo/color vision, lensometry, pupil checks, motility, intraocular pressure (IOP), dilation, OCT, fundus photography, slit-lamp photography, and visual fields.
3. Clinical Assistance: Assists optometrists and physicians with minor procedures, ensures smooth patient flow, and communicates effectively with the clinical team to support high-quality care.
4. Equipment Operation & Maintenance: Operates ophthalmic diagnostic equipment, performs routine maintenance, and coordinates troubleshooting or minor repairs as needed.
5. Records Management: Accurately documents patient information, testing results, and equipment maintenance in the electronic health record (EHR) system.
6. Training & Team Support: Assists in training new technicians on diagnostic tools, workflows, and clinic procedures; collaborates with clinic staff to promote consistency across sites.
7. Inventory & Supplies: Monitors exam and procedure room supplies, reports inventory needs, and assists with stocking and ordering.
8. Compliance & Confidentiality: Follows HIPAA, OSHA, safety standards, and organizational protocols, maintaining strict confidentiality and professional ethics at all times.
9. Adheres to Organizational Policies: Maintains compliance with all company policies, procedures, quality standards, and confidentiality requirements.