Treasury Implementation Specialist

Who We Are

Five Star Bank is an award-winning and high performing $5.6 Billion community business bank operating through 10 offices - 4 in the Capital Region, 3 in the North State, 2 in the San Francisco Bay Area, and 1 in the Central Valley, as well as administrative offices in Newport Beach and Downtown Sacramento. With an emphasis on commercial real estate and small to medium sized businesses, we partner with organizations to help them be successful by providing highly customized banking solutions. Organizations bank with us because of our entrepreneurial and empathetic spirit, speed to serve and deep connection to our market. And they trust us.

Position Overview

The Treasury Implementation Specialist will be responsible for, but not limited to, processing all ACH origination requests, remote deposit capture services, personal online banking enrollments, bill pay services, mobile banking and mobile capture services, and processing cash management, positive pay, and business online banking requests. They will also set-up and service E-Statements, and other online banking-related transactions.

Essential Job Functions

• Provide the highest quality of internal and external customer service
• Expertly manage each implementation as a project from end to end while meeting defined SLAs with a focus on expediting revenue generation
• Maintain knowledge and understanding of banking rules, regulations, laws, and all policies and procedures pertaining to them, including, but not limited to, the Bank Secrecy Act
• Execute any electronic banking request in a timely manner while maintaining a high level of compliance with all laws
• Implement, train, and support in the following areas: remote deposit capture, mobile deposit capture, mobile banking, consumer online banking, cash management services, bill pay services, positive pay, E-Statements, Interbank transfers, online tax payments, and other developing services or channels
• Perform electronic banking transaction screening for fraud, etc. through core-provided or other tools
• Assist in testing and validating all new products introduced by the Customer Experience Department
• Must complete all training modules by established due dates
• Perform other tasks as assigned

Supervisory Responsibility

This position does not have supervisory responsibility.

Physical Demands

While performing the duties of this position, the employee is in regular communication, is required to use various tools or objects, and have the mobility to move about the office. The employee occasionally lifts and/or moves objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Standard days and hours of work are Monday through Friday from 8 a.m. to 5 p.m. Occasional overtime may be required as job duties demand.

Travel

Travel is primarily local during the business day, with very rarely out-of-the-area and overnight travel expected. Employee must possess a valid driver’s license and transportation to visit client sites and other branches.