Treatment Coordinator

Bilingual Treatment Coordinator – Full-Time

Company: Cool Smiles Orthodontics
Location: Orange County & Inland Empire, CA
Pay: $18.00–$25.00 per hour

Join the Team at Cool Smiles Orthodontics

At Cool Smiles Orthodontics, we're committed to delivering exceptional patient care through outstanding customer service, highly trained specialists, and state-of-the-art orthodontic treatment. We're looking for an experienced Bilingual Treatment Coordinator who is passionate about helping patients begin their smile journey while delivering an outstanding patient experience.

As a Treatment Coordinator, you'll play a key role in helping patients understand their treatment options, discussing financial arrangements, and building the confidence needed to move forward with care.

Responsibilities

• Meet with patients following their orthodontic consultation to review treatment recommendations and next steps.
• Present treatment plans, explain procedures, and answer patient questions with confidence and professionalism.
• Discuss financial arrangements, insurance benefits, and available payment options.
• Help patients feel informed and confident about beginning treatment.
• Schedule new patient starts and follow up with pending treatment opportunities.
• Coordinate with doctors and team members to maintain an efficient schedule and exceptional patient experience.
• Maintain accurate patient records and complete required documentation.
• Travel between office locations as needed to support business operations.

Qualifications

• Minimum of two years of dental or orthodontic experience required.
• Bilingual in English and Spanish is required.
• Experience presenting treatment plans and discussing financial options.
• Strong communication, relationship-building, and customer service skills.
• Knowledge of dental insurance and treatment coordination.
• Highly organized with the ability to manage multiple priorities.
• Reliable transportation and willingness to travel between office locations.
• Positive attitude and team-oriented mindset.

Benefits

• Competitive hourly pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Paid holidays
• Opportunities for professional growth and advancement
• Supportive, collaborative team environment

Physical Requirements

• Ability to sit or stand for extended periods.
• Frequent use of computers, phones, and office equipment.
• Ability to travel between office locations as needed.

If you're passionate about helping patients feel confident in their treatment decisions and enjoy building lasting relationships, we'd love to hear from you.

Apply today and become part of the Cool Smiles Orthodontics team!

Equal Employment Opportunity

Cool Smiles Orthodontics is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.