Trial Coordinator for Customer Care Center

Rijk Zwaan is active worldwide as a vegetable breeding company that focuses on the development of high-quality vegetable varieties for professional growers. Mutual respect, a strong sense of responsibility and a high degree of employee involvement are the important starting points for our company. In Tanzania, Rijk Zwaan is active in seed production and breeding support (Rijk Zwaan Q-Sem, in Tengeru Arusha) and in breeding and product development (Rijk Zwaan Afrisem, in USA River, Arusha). Currently we have about 500 employees and as we continue to grow, we have the following vacancy for dedicated diligent Tanzanians:

Reports to: Station Manager

Job Summary: To carry out trials and evaluation of commercial varieties for demonstration and advancement purposes in accordance with the Rijk Zwaan sales and crop strategy to increase Rijk Zwaan market share in East Africa. Role with content driven by and in coordination client management needs.

Job Location: Based, Arusha.

Duties and Responsibilities:

What does your day as a Trial Coordinator for Customer Care Center at Rijk Zwaan Tanzania look like? In this position, you are responsible for:

Sales & Marketing or Client Management

Create opportunities for sales & promotion of Rijk Zwaan varieties according to the commercial objectives:
· Develop CCC annual trial plan and activities in co-ordination with PDS and Client managers.
· With Afrisem station team support, implement trials, including sowing, transplanting, cultivation and harvesting to ensure product availability for client management purposes.
· Carry out trial evaluation and tests (shelf life, taste, brix, etc.) as needed to gather data for business cases /promotion and assist in defining agronomical adjustments in varieties.
· Hosting new, old or key stakeholders on-demand.
· Support with training activities, detailed technical growing advice to growers, plant raisers and distributors to achieve an as high as possible market share for Rijk Zwaan varieties in Arusha region.
· Contribute to drafting of crop guides and e-learning content as needed.
· Support and participate in promotional and marketing activities of the company, such as demo days, exhibitions and seminars.
· Support commercial activities primarily on the CCC site and externally with clients as needed.
· With Afrisem station team support, carry out trialing and evaluation of pre-commercial products at Afrisem as defined by East Africa product development needs.

Reporting
Report about trial activities:
· Share monthly reports on performed activities, including trials.
· Support client management with creating business plans for prospective key clients.
· Register pre-commercial trial evaluation results in Agora Trials.

Communication

Communicating with the relevant stakeholders:
· Keep close contact with Afrisem station and the commercial team for the full co-ordination of the trials.
· Communicate with relevant stakeholders within the Sub Sahara team.

Market research

On occasions supports Afrisem (commercial and breeding) team with acquiring detailed knowledge of the market:
· Regional market for all crops developed in terms of segments, products and opportunities.
· Reports on commercial opportunities in the area and activities of competitors.

Requirements

What do you bring?

Competencies and Personal Attributes:

· You have excellent verbal and written communication
· Ability to handle sensitive and confidential information
· Reliable, honest, and a trustworthy person
· Ability to work under pressure and meet deadlines
· Attention to details
· Experience in report writing
· Pro-active and self-motivation
· Good organizational skills
· Good analytical skills
· Open attitude
· Sociable
· Hands on
· Team player
· Focus on building long term relations
· Good knowledge of Words, Excel, PowerPoint

In addition, we expect the following:

· A bachelor’s or university degree in agriculture sciences or a related field, with preferably some relevant work experience in the horticulture industry.
· Tanzania driver’s license

What can you expect from us?

In addition to a dynamic working environment in which your own initiatives are valued, we would like to offer you:

A permanent contract for 40 hours per week (including a probation period of 6 months)
Competitive salary based on job level and experience.
Various training opportunities through our Rijk Zwaan Academy.
Good work-life balance

Background check: A full background check is part of the procedure.

How to Apply:

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application letter with a detailed CV attached with relevant academic certificates on or before 12th June 2025 with the subject “Trial Coordinator for Customer Care Center” to ajira@rijkzwaan.com or submit your application via the following address.

Human Resource Department,

Rijk Zwaan Afrisem Ltd,

P. O. Box 12345,

Arusha, Tanzania.

We will consider your application carefully, which may take some time. Only shortlisted candidates will hear from us as soon as possible.

Rijk Zwaan is an equal opportunity company, everyone is encouraged to apply.

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Trial Coordinator for Customer Care Center

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