Trust & Safety Senior Product Manager
Summary
A senior product manager owns the trust & safety product roadmap for dating apps like Tantan — covering moderation, model-building, and user-facing tools like selfie verification. Day to day it's data-heavy (SQL, Excel, BI dashboards, A/B tests) plus writing specs/PRDs and leading cross-functional teams.
Role Overview
Hello Planet Pte Ltd is the Singapore-based arm of Nasdaq-listed Hello Group Inc. We run leading dating apps Coffee Meets Bagel, Happn, Tantan, Momo, and many others, boasting millions of users world-wide.
About the Role
Tantan is seeking a Trust and Safety Senior Product Manager with hands-on expertise to drive our Trust and Safety features. You’ll own this product area end-to-end, driving business outcomes through strategic thinking, data mastery, and cross-functional leadership.
Responsibilities
Strategic Ownership
- Own the product roadmap for trust & safety, including moderation, model-building, and user-facing tools like selfie-verification.
- Make high-impact decisions with 80% information, balancing long-term vision with short-term execution.
Data & Analytics Leadership
- Decipher insights from complex qualitative/quantitative data (user studies, SQL/BI dashboards, A/B tests).
- Master SQL, Excel, and BI tools to diagnose problems and prescribe solutions.
Product Execution
- Master the feature lifecycle: Ideation → PRDs with expected outcomes → Go-to-market → Analysis → Iteration.
- Write airtight specs and user stories, ensuring clarity for engineering/design teams.
- Unblock teams creatively—anticipate risks, manage timelines, and rally stakeholders.
- Manage timelines with stakeholders, ensuring pro-active communication of any changes.
Leadership & Mentorship
- Foster team trust through clear goal-setting, proactive communication, and conflict resolution.
- Balance process and flexibility—know when to enforce rigor vs. adapt.
Qualifications
Must-Haves
- 4-8 years as a Product Manager in trust & safety domain in consumer tech (mobile apps preferred).
- Proven track record of shipping features that moved core metrics (e.g., retention, conversion).
- Mastery of SQL, and BI tools (e.g., Tableau).
- Strategic mindset: Ability to break long-term goals into executable roadmaps.
- Leadership DNA: Decisiveness, prioritization clarity, and stakeholder influence.
- Exceptional communication (English fluency; Mandarin a plus).
Nice-to-Haves
- Experience in dating apps, social platforms, or subscription models.
- Background in behavioral psychology or gamification.
- MBA or technical degree (CS, HCI, etc.).
Why Join Us?
- Ownership: Lead high-impact projects with executive visibility.
- Growth: Mentor junior talent while shaping product strategy.
- Culture: Collaborate with passionate teams across 10+ countries.
- Impact: Your work will directly help millions find meaningful connections.
Apply now if you’re ready to combine analytical rigor, UX empathy, and leadership to redefine digital dating.
What they ask for
Required
- 4-8 years as a Product Manager in trust & safety domain in consumer tech (mobile apps preferred)
- Proven track record of shipping features that moved core metrics (e.g., retention, conversion)
- Mastery of SQL and BI tools (e.g., Tableau)
- Strategic mindset: ability to break long-term goals into executable roadmaps
- Leadership: decisiveness, prioritization clarity, and stakeholder influence
- Exceptional communication with English fluency (Mandarin a plus)
Preferred
- Experience in dating apps, social platforms, or subscription models
- Background in behavioral psychology or gamification
- MBA or technical degree (CS, HCI, etc.)