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Coupang

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[TW Engineering PMO] Staff Technical Program Manager

Summary

Oversee engineering programs for Coupang’s Taiwan team, aligning tools and processes with business goals while driving scalability and efficiency across systems and stakeholders.

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

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TW Engineering is a dedicated engineering organization for Coupang core business in Taiwan. The team has end-to-end ownership of the systems. We develop and maintain scalable and sustainable platforms to empower our business, work with local business stakeholders, and product team very closely to wow the customers and scale the business.

As a TPM in TW Engineering team, you will

  • Develop new tools and process to support the strategic direction of the TW Engineering team
  • Prioritize programs and activities in accordance with the mission and goals of TW Engineering team
  • Act as an internal accelerator within TW Engineering team to help implement new tools and processes.
  • Work with internal stakeholders (engineering, finance, legal, product teams) to drive scalable solutions and resolutions
  • Identify systems needs and/or define process to improve efficiency and enable scalability
  • Expert communication and interpersonal skills, must be able to run meetings and work streams with senior leadership across the company
  • Define metrics to measure the efficacy of internal resources and lead teams to improve metrics by making modification to current processes
  • Define tech metrics and able to help team enhance engineering excellence
  • Use data to inform system needs and prioritize system requirements

Basic Qualifications:

  • Working efficiency in English
  • 10+ years of industry experience (software development, qa, etc.); 5+ years of tech programs management experience
  • Experience in challenging problem solving, deep diving into an issue, identifying root-causes and suggesting realistic solutions
  • Experience synthesizing information quickly, distilling key takeaways, and presenting insights to leadership
  • Experience working with large sets of structured and unstructured data and synthesizing into business insights
  • High standards and a bias toward action
  • Ability to meet tight deadlines, prioritize workload and achieve effective results in fast-paced and dynamic environment; effective multi-tasking skills are vital
  • Solid skills in Microsoft Excel and Power Point
  • BS degree in Computer Science related major
  • Experience working closely with global distributed teams

Preferred Qualifications:

  • Prior experience in eCommerce industry

Details to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
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What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile optional
  • Coupang China * does not collect or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent. choose one
  • 1. (Required) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team, and application history are collected and used for the following purposes: (i) to verify the applicant’s identity and qualifications, (ii) background and reference checks, (iii) for job application, (iv) to check application records and whether the applicant passed the hiring process, (v) to communicate with the applicant, (vi) to respond to requests and inquiries regarding hiring process, and vii) to prevent unfair hiring. Collected personal information are retained for 3 years from the notification of hiring result, and then deleted without delay. You may refuse to provide consent, but such refusal may prevent you from applying. choose one
  • 2. (Optional) If you agree, the above information will also be collected and used for the purpose of year-round hiring, or provided to one or more of the following entities other than the one applicant applied for, including Coupang affiliate or subsidiary company* for the purpose of considering hiring for other similar positions. In this case, collected personal information are retained for 5 years, and then deleted without delay. You may refuse to provide consent, but such refusal may prevent the year-round hiring from progressing normally or may result in the restriction of opportunities in the hiring process of companies other than the one you applied. choose one
  • 3. (Optional) As stated in #2, I agree to provide my personal information to Coupang affiliate or subsidiary company* for the purpose of considering hiring for other similar positions. choose one
  • 4. (Optional) Coupang affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on the consent provided by you. choose one
  • 5. (Required) If you consent to the above provision of the collected information to Coupang affiliate or subsidiary company for the purpose of considering hiring for other similar positions, your collected information will be transferred to whichever Coupang affiliate or subsidiary company* that the applicant applied to for the recruitment procedure, and the applicant’s information may be transferred overseas in the process. The personal information is transmitted using a secure method and is retained for the retention period specified in the required consent #1 in this form. If you wish to exercise any of your rights concerning your personal information based on the relevant law, you may make a request through the contact information at the end of this Consent. You have the right to refuse to provide consent, but refusal may prevent you from applying. choose one
  • 6. (Required) Name, email address, position the applicant applied for, the entity the applicant applied to and nationality are provided to RISQ Group Consulting (Beijing) Co., Ltd. for the purpose of i) education verification, ii) qualification verification, iii) work experience verifications and reference checks, iv) identity verification to check whether the applicant is an internationally sanctioned individual, and v) background check against global media, list of global sanctioned individuals, list of transaction restricted individuals provided by the law enforcement or financial regulator authorities. Personal information is retained until achieving the purpose. You may refuse to provide consent, but such refusal may prevent you from applying. choose one
  • 7. (Optional) I consent to reference checks on me within the following scope: Additional reference checks may be conducted on applicants who applied for a job at Coupang China and passed on-site interviews, and Coupang China arranges means to conduct reference checks. Coupang China may collect other personal information about you, including integrity information collected from public sources and the performance evaluation information collected from your former employer or colleagues. Such information may contain sensitive personal information. choose one
  • 1. I understand that working with Relatives in the Coupang group of companies (collectively, the "Coupang Group") -- where they can influence each other’s work -- can potentially create conflicts of interest. Therefore, such a situation requires prior approval from the People Operations. In view of the above, I hereby confirm that I DO NOT have any Relatives working in any company within the Coupang Group or serving on the Board of Directors of any company within the Coupang Group; choose one
  • - Name of Relative(s) 亲属姓名: optional
  • - Relationship 与您的关系: optional
  • - Working Org / Team 组织/团队: optional
  • 1. Are you currently, or have you been a government official, public servant, or employee of a public institution who may be subject to post‑employment or reemployment restrictions under applicable laws or regulations? choose one
  • 2. Do you acknowledge and agree that where required under applicable laws or regulations:  choose one · optional
  • * Coupang China 酷澎中国 choose one · optional
  • Document Policy choose one

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