UCCE Tier 2 Engineer

Role: UCCE Tier 2 Engineer Work Locations: Richardson, TX Long term contact position Role Overview: The UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise solutions. This role involves working with complex contact center environments, including multi-site deployments, integration with Cisco Unified Communications Manager, Cisco Finesse, and other contact center components. Candidate with experi…