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UGC Creator

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About Wing
Wing is one of the world's largest virtual talent companies, venture-backed and based in San Francisco. Leveraging our scale, millions of applicants, and operational expertise, we’re expanding into next-generation AI products. Across both parts of our business, we help businesses automate their workflows, scale their operations, and leverage top global talent.

We’re now building an in-house video content engine to showcase our products, educate SMBs, and create engaging, high-quality content across YouTube, TikTok, paid ads, landing pages, and more.

About the Role
We are hiring a full-time Content Creator & On-Camera Talent to produce compelling product walkthroughs, educational videos, thought-leadership content, UGC-style ads, and industry-specific explainers for our company.

You will film yourself & your screen regularly, create scripts, edit videos, record your screen while on camera, collaborate on creative concepts, and produce 3–5 videos per week across multiple formats. You’ll work closely with our marketing and product teams. You will have a lot of autonomy to suggest content and have a high degree of impact.

This is a highly creative, high-leverage role that will directly shape our company's (and sister brands') public identity. In short, you will have a ton of impact in this role.

Responsibilities
Content Production
- Film yourself on camera for short-form and long-form video content (YouTube, TikTok, Facebook/Instagram, LinkedIn, product pages, ads).
- Produce multiple polished videos per week, including: Product tutorials & walkthroughs; Explainer videos for SMBs across multiple industries (law firms, HVAC, real estate, med spa, home services, etc.); UGC-style testimonial ads for paid performance channels; Sales enablement content: objection handling, use-case stories, etc; How-to and onboarding videos for customers; Thought leadership, commentary, and trend breakdowns.

Scriptwriting & Creative Development
- Write clear, engaging scripts and hooks.
- Brainstorm video ideas aligned with business goals and trending content formats.
- Localize content to feel authentically American in tone, delivery, and cultural reference.

Video Editing & Post-Production
- Edit videos for multiple platforms using tools like CapCut, Final Cut, Premiere, or similar.
- Add subtitles, transitions, animations, screen recordings, and visual overlays.
- Maintain consistent branding (music, colors, lower thirds, CTA styles).

Technical Setup
- Handle basic filming setup: lighting, framing, mic checks, stable camera use.
- Willing to learn more advanced techniques for cleaner, more polished production.

Tools & Tech
- Use apps like Zapier, Make, n8n, Slack, and others to show off product automations.
- Be tech-savvy enough to learn new tools (B2B tools like CRMs, Dialers, etc.) quickly.

Collaboration & Operations
- Work with marketing, product, and sales to align content with campaigns.
- Join occasional on-location shoots with clients or internal teams.

Requirements
Must-Haves
- Strong camera presence with a confident, friendly, and clear speaking voice.
- Clear and fluent spoken English that US based customers can easily understand.
- Comfortable filming yourself regularly and following scripts.
- Experience editing videos (short-form or long-form).
- Strong familiarity with social media platforms (YT, TikTok, Reels).
- Tech-savvy - able to learn software tools quickly (CRMs, Zapier/, phone systems, automations, etc.).
- Proactive, organized, and able to consistently hit weekly content output goals.

Nice-to-Haves
- Background in content creation, influencing, livestreaming, UGC, or on-camera work.
- Interest in AI, tech, startups, or business automation.
- Experience writing scripts or storyboards.
- Familiarity with lighting setups, microphones, cameras.
- Understanding of U.S. culture, humor, and SMB pain points.
- Understanding of cameras, lighting, coloring - know how to adjust complex settings.

What We Offer
- Competitive salary for top talent (ZAR 20,000–43,000 monthly, depending on skills & communication ability).
- Performance-based bonuses.
- A long-term full-time career with huge growth potential & impact.
- Work with a global team across the world.
- Creative freedom to explore new content formats & types.
- Stable working environment + opportunities for professional development.


Once you are selected to move to the next stage, you will receive an email inviting you to record a quick video introduction. Please do so ASAP, and we will be able to push your application forward as soon as possible.

What this application asks

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Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn Profile URL

  • Current Monthly Salary/Compensation (USD)
  • Expected Monthly Salary/Compensation (USD)
  • Please record a 2–5 minute video or audio introducing yourself and highlighting your customer support experience. You may use WingIntro (https://www.wingintro.com/) or Loom (https://www.loom.com/) if WingIntro is unavailable. Ensure your recording is clear, completed in a quiet environment, and professionally presented. In your recording, please tell us what interested you in this role and why you want to join Wing, describe one significant improvement you made at a previous company that is relevant to this role, and share a difficult decision you had to make in a previous job, including the situation, your decision, and the outcome. Failure to submit this requirement may result in the disqualification of your application. Once completed, paste your WingIntro or Loom URL below.
  • Desired Compensation
  • Potential Start Date
  • Current Location
  • Have you held a formal Customer Support leadership role (e.g., Team Lead, Manager, Head of Customer Support))? choose one · optional
  • Where did you go to university and what did you study?
  • Share any relevant links of your video work (IG profile, TikTok profile, YouTube profile, or similar) written answer · optional
  • Which city are you located in?
  • Will you be willing to occasionally come to our office to film on set? choose one
  • What is your salary expectation?
  • What is your earliest join date?

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