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(ASML)台灣艾司摩爾科技股份有限公司

UIR OP Manager _ J-00344198

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Description

UIR OP Manager – Job Description
1. Purpose of Role
Own end-to-end site UIR execution, ensuring safe, predictable, and high-quality delivery aligned with customer and business targets.
2. Key Responsibilities
A. Site Operation OwnershipOwn full site UIR operations (Install / Upgrade / Relocation)
Deliver against Safety, Quality, Cost, Cycle Time, and Predictability targets
Act as the UIR representative for the site, accountable for execution results
B. Execution & DeliveryLead execution from readiness → installation → closure
Drive First-Time-Right and zero-repeat mindset
Ensure compliance with standard process and quality expectations
Make timely decisions and trigger escalation when needed
C. Resource & Manpower ManagementOwn site manpower allocation (engineers / coordinators / 3rd party)
Balance workload across projects and sites
Ensure skill readiness and qualification match demand
Work closely with planner for resource alignment
D. Stakeholder & Customer InterfaceAct as single operational contact window (customer / account / internal teams)
Manage customer expectations (schedule, CT, readiness)
Provide operational input in account discussions
Handle major escalations and complaint cases
E. Risk & Escalation ManagementLead site-level risk assessment (technical / schedule / readiness)
Identify gaps early and drive mitigation actions
Escalate when needed and ensure cross-functional alignment
Coordinate with EHS, SCM, Planner, and other stakeholders
F. People LeadershipLead and develop team (GLs, engineers, coordinators)
Drive skill development, coaching, and OJT
Monitor team engagement and well-being
Build next-generation leadership pipeline
G. Operational Excellence & Continuous ImprovementDrive KPI performance (Cost / CT / IRR / Customer satisfaction)
Lead improvement initiatives (A3, RCA, standardization)
Optimize processes and ways of working
Ensure continuous improvement within scope

3. Key Leadership Focus
This role is not about managing activities — it’s about owning results:
Own the result, not just execution
See the whole operation, not a single project
Fix system problems, not just fire-fighting

4. Key Deliverables / KPI
Safety compliance (zero major incident)
Quality performance (IRR / repeat issue reduction)
Delivery (CT & milestone achievement)
Cost performance (project cost control)
People (skill readiness & engagement)
Customer satisfaction / escalation control

5. Scope
Typically managing 5–15+ direct / indirect team members
Handling multiple projects simultaneously
Engaging multi-functional stakeholders (Account / Planner / EHS / SCM)

Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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