UIUX Designer
Summary
Designs intuitive workflows and user journeys for enterprise applications, ensuring usability and alignment with business goals while leveraging AI-assisted design tools.
Key Responsibilities
Experience & Workflow Design
- Define and refine end-to-end user journeys and task flows.
- Design intuitive workflows for enterprise applications and operational systems.
- Identify usability issues, friction points, and workflow inefficiencies.
- Validate proposed solutions against user needs and business objectives.
- Design both happy-path and exception-handling experiences.
Information Architecture
- Define information architecture, navigation structures, and content organisation.
- Ensure users can easily discover, understand, and navigate application functionality.
- Align system structures with user mental models rather than organisational silos.
- Identify opportunities to simplify complex processes and information structures.
AI-Assisted Product Design
- Review and critique AI-generated prototypes and user experiences.
- Collaborate with Business Analysts to convert requirements and user stories into validated solution concepts.
- Guide AI-assisted design generation through effective prompts, constraints, and design principles.
- Identify gaps, inconsistencies, and risks in AI-generated solutions.
Design System Governance
- Assess solutions against customer design systems and UX standards.
- Ensure consistency across applications, products, and platforms.
- Identify gaps within existing design systems and recommend new components, patterns, or guidelines where required.
- Work with customer UX teams to align solutions with enterprise design standards.
Validation & Quality
- Facilitate design reviews and stakeholder walkthroughs.
- Conduct usability assessments and heuristic evaluations.
- Ensure accessibility and inclusive design principles are considered.
- Support UAT preparation by identifying user experience risks and edge cases.
Collaboration
- Partner with Business Analysts during discovery and requirements elicitation.
- Work closely with engineers to ensure intended user experiences are delivered.
- Participate in workshops, product demonstrations, and stakeholder engagement activities.
- Act as the advocate for user-centred thinking throughout the delivery lifecycle.
Required Skills & Experience
- Proven experience designing enterprise applications, portals, workflow systems,or digital platforms.
- Strong understanding of user-centred design, interaction design, and usability principles.
- Experience defining information architecture and navigation structures for complex systems.
- Experience evaluating and improving workflows and operational processes.
- Ability to review and critique prototypes from a user experience perspective.
- Experience working within established design systems and governance frameworks.
- Strong facilitation and stakeholder engagement skills.
- Strong written and verbal communication skills.
Preferred Skills
- Experience working with customer-owned design systems and enterprise UX governance models.
- Experience identifying and defining new design patterns where existing standards are insufficient.
- Experience with AI-assisted design and prototyping tools (e.g. Claude, ChatGPT,Gemini, Copilot, Figma AI, Lovable, Bolt, v0).
- Experience leveraging AI tools to accelerate product discovery, design exploration, usability analysis, and SDLC activities.
- Familiarity with accessibility standards and inclusive design practices.
- Experience supporting Agile, Scrum, or hybrid delivery methodologies.
- Experience in government, engineering, or large enterprise environments.