Ultimate Success - Field Engineer - US Shift - AEM

The opportunity

This AEM Field Engineer position is a client-facing role focused on helping clients to realize and quantify value driven by our Adobe solutions. This position will require foundational technical knowledge across Adobe products and in-depth strategic and analytical skills. This consultant will work to gather and understand their client’s unique business objectives and provide advice on how best to meet their needs using one or more Adobe solution. In addition, Field Engineers will collaborate cross-team to deliver on recommendations, including both technical and strategic services to help drive business impact and support business needs.

What you'll Do

• Be a recognized authority (by clients, partners, and colleagues) in AEM software-based solutions & technologies.

• Work to educate clients on the standard methodologies in relation to their specific industry and key business requirements.

• Gain an in-depth knowledge of a client’s technical environment, business objectives, goals and challenges to provide the best advice needed to drive customer success and value with Adobe solutions.

• Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with clients and partners.

• Efficiently multi-task, working across multiple client engagements at the same time as well as key internal initiatives.

• Actively maintain the highest level of technical expertise by knowing the latest Adobe technologies through internally and externally available learning opportunities and self-study.

• Interact frequently with clients via Microsoft Teams and email—including interaction with marketers, analysts, web developers, and C-level executives

• Keep accurate daily records of project hours for weekly timesheet submission and up-to-date estimates of workload.

• Use Microsoft Office products to build client documentation and presentations

What you need to succeed

• The capacity to understand business requirements and translate them into architecture, design, and development activities for our most complex Web based solutions.

• Experience articulating technical solutions and how they can solve client business problems for both technical and non-technical audiences.

• The ability to adapt to and work effectively with a variety of clients and partners in challenging situations, employing strong facilitation skills while establishing credibility and trust quickly.

• A deep technical knowledge of Adobe Experience Manager (AEM) Sites and Assets on different hosting options like on-premises, Managed Services and Cloud Services.

• Experience in one or more of the following: AEM Guides, SPA Frameworks/SPA Editor, AEM Forms, Edge Delivery Services is a plus

• Proficiency in Java, Sling, HTL (Sightly), JavaScript, and related web technologies (CSS, HTML).

• Must have experience in implementing AEM integration with one or more following Adobe products – Adobe Launch, AA, AT, AAM, Campaign, Marketo, Commerce, Workfront, Personalization using ContextHub, Creative Cloud products etc.

• Demonstrated proficiency in integration technologies and techniques.

• Candidates with Adobe Experience Platform or Enterprise Architecture experience will get considerable preference.

• Familiarity with Adobe Marketing Cloud, Adobe Analytics, Adobe Target, and other Adobe products is a plus.

• Proficiency in the Sling or OSGi frameworks, JCR API, RESTful principles or ExtJS framework, Dispatcher or CDNs a plus.

• Proficiency of Object-Oriented Programming Methodology & Practice, ideally with designing and programming of applications using Object Oriented Programming Methodology applying Java language constructs.

• Optimizing web solutions and architecting to accommodate performance requirements.

• Debugging and appropriate debugging tools usage skills in general TCP/IP networking, UNIX Operating system, HTTP protocol and request processing, SMTP, etc.

• Mastery in at least one of the current SQL dialects.

• Experience developing responsive and interactive user interfaces using HTML, CSS, and JavaScript.
  Experience with front-end frameworks and libraries, such as React or Angular.

• Knowledge of XML and related technologies, e.g. definition and interpretation of DTDs, supporting architectures etc., preferably also including XSLT, extended DTD know how, XML dialects such as SOAP, WML, ICE, etc.

• Administration and debugging of Web servers, e.g. Apache.

• BS Degree in computer science or 5+ years of experience in the Web and/or ECMS technologies.

• 5+ years of direct client consulting experience.

• Must be a self-starter and comfortable working in a fast-paced, innovative environment with high levels of collaboration and teamwork

• Possess an innovative, problem-solving approach utilizing Adobe solutions

• Demonstrate excellent verbal and written communication skills.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.