Unarmed Special Resource Officer (SRO) NY (86326)

The Security Supervisor is responsible for overseeing daily security operations, ensuring all posts are staffed, and maintaining a safe and secure environment for clients, employees, and visitors. This position provides leadership, training, and support to security officers while enforcing company policies, procedures, and post orders.

Key Responsibilities

• Supervise and coordinate the activities of security officers during assigned shifts.
• Conduct regular patrols, inspections, and audits of the site to ensure compliance with safety and security standards.
• Maintain accurate logs, incident reports, and documentation.
• Ensure all officers are properly trained, equipped, and briefed on daily responsibilities.
• Provide immediate response to incidents, emergencies, and alarms.
• Enforce company policies, client procedures, and applicable regulations.
• Address performance issues, provide coaching, and escalate concerns when necessary.
• Serve as a liaison between site management, clients, and security personnel.
• Assist with the onboarding and field training for new officers.
• Investigate incidents and prepare detailed reports.
• Support continuous improvement and maintain high standards of professionalism and customer service.
  

  Work Environment

• Indoor and outdoor settings

• Managing Shift-based schedule, including nights, weekends, and holidays

• May involve exposure to varying weather conditions and extended periods of standing, walking and driving