Undergraduate Academic Program Coordinator

Job Posting Title:

Undergraduate Academic Program Coordinator

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Hiring Department:

Lyndon B Johnson School of Public Affairs

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Nov 02, 2026

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

About The University of Texas at Austin

What starts here changes the world.

The University of Texas at Austin, founded in 1883, ranks among the 40 best universities in the world with top national programs across 19 colleges and schools. By creating educational opportunities for all and leading cutting-edge research at scale, the University fosters positive social change, technological advancement, and economic progress showing the world that change really does start here.

An organizational priority is to successfully make UT the world’s highest-impact public research university, unleashing knowledge, opportunity and innovation from the heart of Texas.

Learn more about UT’s mission and values, and leadership.

The University provides a competitive benefits package that includes insurance and retirement benefits in addition to other programs and services.

About The LBJ School of Public Affairs

The Lyndon B. Johnson School of Public Affairs at the University of Texas at Austin is one of the nation’s premier public policy schools. As Texas’ top-ranked policy school for over five decades, the LBJ School provides unmatched opportunities for students to engage with policymakers, industry leaders and innovators in Austin and beyond. The school is committed to improving the quality of public service in the United States and abroad at all levels of governance and civic engagement. Our goals are to prepare students and professionals for leadership positions in public service, produce interdisciplinary research to advance our understanding of complex societal problems and create solutions, promote effective public policy and management practice and foster civic engagement on issues of public concern.

Committed to advancing the quality of public service, the LBJ School continues to drive education, research and civic engagement at all levels of governance.

Purpose

The Office of Student Affairs and Admissions (OSAA) at the LBJ School of Public Affairs seeks an Academic Program Coordinator to lead undergraduate student success initiatives, academic advising, and specialized academic credentials. The Academic Program Coordinator reports to the Assistant Director of Undergraduate Advising and helps Public Affairs undergraduates progress toward timely graduation by advising students, maintaining academic records and program requirements, and serving as the academic advising presence at undergraduate events.

Responsibilities

Student Success Initiatives

• Develop, implement, and assess student success initiatives such as early alerts, success planning, academic student support referrals, and skill-building workshops to promote academic achievement, retention, and degree completion among LBJ undergraduates.

• Collaborate with faculty, advisors, student support programs, and OSAA Student Engagement team to coordinate early intervention and persistence strategies, including connecting first-year peer mentors and students with academic support resources.

• Analyze student success initiative data, prepare reports, and use the findings to improve programming.

Academic Advising

• Provide developmental academic advising to Public Affairs undergraduates through group sessions, individual appointments, and walk-in consultations.

• Advise students on course selection, registration changes, withdrawals, appeals, academic warnings, readmission, and degree planning.

• Communicate accurate, timely information on degree requirements, academic policies, forms, and course pathways to reduce confusion and support timely graduation.

• Support students in crisis through referrals to campus resources, including CARE and BCAL, as needed.

• Maintain expertise in LBJ undergraduate programs, university policies, campus resources, the academic calendar, and core curriculum requirements.

• Provide advising and support for the internal/external transfer process.

Specialized Programs Credentials

• Serve as lead advisor for LBJ undergraduate specialized credentials, including LBJ minors and integrated (4+1) programs, as they are approved and launched.

• Act as primary liaison between LBJ and other campus partners to align curriculum needs, coordinate approved course offerings, and monitor student progress toward degree.

• Communicate program data to faculty and support the development and implementation of policies and procedures for these programs.

• Coordinate maintenance of the approved course database.

Academic Records

• Partner with degree auditors on the development and coordination of program requirements.

• Assist with review and updates for the undergraduate catalog, the Interactive Degree Audit (IDA 2.0) system, EAB Navigate360 (the University’s undergraduate advising CRM), and degree certification.

• Maintain accurate academic and advising records.

Undergraduate Events

• Create and implement undergraduate advising-related events and initiatives to support student success.

• Participate and engage with students in OSAA’s large-scale undergraduate events alongside the full OSAA team, serving as the academic advising representative.

• Coordinate with cross-campus partners on created events, including the Office of Admissions, Longhorn Orientation, and Texas Student Experience, on the academic components such as programming, progress, scheduling and execution.

Additional duties as assigned.

Required Qualifications

• Bachelor’s degree in Higher Education, Student Affairs, Public Affairs, Counseling, Educational Leadership, or a related field.

• Three or more years of professional experience in academic advising, implementing student success initiatives, student affairs, higher education administration, or program coordination.

• Demonstrated experience interpreting and applying university academic policies, degree requirements, and curriculum.

• Ability to maintain academic records and work with student information systems, degree audit software, or student success platforms.

• Ability to manage competing priorities, coordinate complex projects, and communicate effectively with various stakeholders in a fast-paced environment.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master’s degree in Higher Education, Student Affairs, Public Affairs, Counseling, or Educational Leadership, and experience beyond the required minimum.

• Experience with UT Austin student systems, including IDA (Interactive Degree Audit), EAB Navigate360, Canvas, and university student information systems.

• Knowledge of undergraduate curriculum management, catalog maintenance, and graduation certification processes, and the ability to collaborate with faculty, academic departments, and campus partners to support student success initiatives.

• Experience analyzing student data, preparing reports, and using assessment results to inform program improvements.

• Excellent written, verbal, and interpersonal communication skills, with a strong commitment to providing exceptional, student-centered service to various stakeholders.

Salary Range

$57,000 + depending on qualifications

Working Conditions

• Standard office environment.

• Repetitive use of a keyboard at a workstation.

• Occasional extended evening or weekend work hours may be required (typically related to events).

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.