Underwriting Business Analyst & UAT (HK Region - Mandarin & Cantonese Speaking)

Job Description

Testing & Quality Assurance

• Plan, coordinate, and execute testing activities, including test case preparation, UAT, and result validation.

• Monitor testing progress, manage defects, and work with IT teams to ensure timely issue resolution.

• Validate system enhancements, reports, and outputs against business requirements and acceptance criteria.

• Provide testing leadership and guidance for small to medium-sized projects and change initiatives.

Business Requirements & Analysis

• Gather, analyze, and document business requirements through stakeholder engagement sessions.

• Prepare and maintain Business Requirement Documents (BRD) and related documentation.

• Facilitate requirement walkthroughs and clarify business and system requirements with stakeholders.

• Develop user guides, operational procedures, and training materials where required.

Production Support & Continuous Improvement

• Support production incident investigation, resolution, and post-implementation review activities.

• Perform production report validation and post-release verification to ensure system stability and data accuracy.

• Collaborate with business users, IT teams, and stakeholders to resolve operational issues and service requests.

• Identify and recommend process improvements to enhance system quality, efficiency, and user experience.

Requirement:

• A recognized tertiary Bachelor's Degree qualifications.

• Insurance industry with relevant background would be an added advantage.

• Fluent in spoken English & Chinese. Candidate must be able to converse in Mandarin and Cantonese to support HK region.

• Candidates with experience in Life Insurance or Medical Underwriting are highly encouraged to apply.

• Self-motivated and proficient in Microsoft Office.

• Good commitment at work, good attitude, willing to learn.

• Able to adapt desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday).

• The role is required to follow Hong Kong working calendar.

• Willing to work in Putrajaya area, IOI City Mall, Tower 1.