Underwriting Services Assistant I

Open 65d posting dated 3 weeks ago

The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail.

Principal Duties and Responsibilities
1. Monitors incoming quote requests and reserves, rates and assigns new business submissions.
2. Scans, indexes and routes underwriting documents into business workflows.
3. Reviews NCCI and state bureau reports to identify experience rating, merit and risk ID changes and updates or assigns as needed.
4. Updates and maintains ImageRight files, monitors document imports, identifies import system issues and coordinates with IT to test and resolve import system fixes.
5. Reviews and approves print files for outgoing policy documents.
6. Prepares and mails special handling documents and ensures adherence to mailing requirements.
7. Tracks, updates and reprocesses returned mail.
8. Ensures that archived documents are stored and destroyed securely.
9. Assists with special projects and initiatives as assigned.

Minimum Knowledge, Skills and Abilities
1. A high school diploma or equivalent is required. One year of administrative experience preferred. Prior experience in insurance is helpful.
2. Ability to type with speed and accuracy and strong attention to detail required.
3. Strong written and verbal communication skills required.
4. Proficiency in Microsoft Office Suite products preferred.

Working Conditions
1. Normal office environment with minimal exposure to excessive noise and temperature variations.
2. Willingness to travel among company sites as needed.
3. Will be required to stand and/or sit for extended periods.
4. Will be required to work with a Video Display Terminal.
5. May be required to do occasional reaching and bending.
6. May be required to occasionally exert physical effort (lifting/carrying) using appropriate equipment if needed.

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. Additionally, we are committed to providing an inclusive and accessible recruitment experience for all candidates. If you need a reasonable accommodation during the interview process, please contact us at [email protected].

To ensure an equitable and authentic interview process, candidates should not use AI or chatbot tools during the live interview or phone screen. We welcome any preparation you choose to do beforehand, but all responses shared during the interview must be your own.

Note: MEMIC does not offer Stem-OPT EAD Extension for this role.

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Starting salary is $46,700 Check out our benefit offerings here!

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What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

1. Are you legally eligible for employment in this country? choose one
2. Will you require MEMIC immigration sponsorship now (for example H-1B sponsorship, Form I-983 training plan, etc.)? choose one
3. Will you require MEMIC immigration sponsorship in the future? choose one
4. What is your desired annual salary? If your desired compensation falls between ranges, please multi select. choose any
5. If you are under 18, can you furnish a work permit? choose one
6. What is the highest level of education you have completed? choose one
7. What state do you reside in? choose one
8. Will you relocate if the job requires it? choose one
10. Are you able to perform the "essential functions" of the job for which you are applying (with or without reasonable accommodation)? choose one
11. Have you entered into an agreement with any former employer or other party (such as a noncompetition agreement) that might, in any way, restrict your ability to work for our company? choose one
12. Have you ever been employed here before? If so, what dates?
13. I hereby certify that the information contained in the employment application I submit to Maine Employers’ Mutual Insurance Company, hereinafter referred to as (“MEMIC”) or (“the Company”) is true and complete to the best of my knowledge. I understand that material omissions or falsification of this application may result in my disqualification from consideration for employment or dismissal from employment. I understand that the information I provide will be processed in accordance with MEMIC’s Job Applicant Privacy Notice (https://www.memic.com/job-applicant-privacy-notice). understand that my employment is subject to a satisfactory check of references. I authorize MEMIC and/or its designees the right to investigate the information given and to secure additional information, if necessary. I authorize my previous employers, educational institutions and all other individuals and organizations listed in this application form to provide information about my employment, work habits and character. I agree that MEMIC, and/or its designees and my previous employers, educational institutions and all other individuals and organizations listed in this application form will not be held liable in any respect if an employment offer is not made, is withdrawn, or my employment is terminated because of furnishing necessary information incident to the employment process. I understand that MEMIC is in no way obligated to provide employment and I am in no way obligated to accept employment, if offered. This application does not bind either party, and the statements contained herein do not constitute and should not be interpreted to constitute any sort of contract of employment for a specific period of time. I understand this application for employment is valid for 30 days only. Consideration for employment after 30 days requires a new application. I understand that upon offer and acceptance of a position with MEMIC, I will be required to provide documentation establishing my identity and eligibility to be legally employed in the United States. I understand that employment at MEMIC is employment at will. Employment may be terminated with or without cause at any time by me or by the Company. Terms and conditions of employment with MEMIC may be modified at the sole discretion of the Company with or without cause and with or without notice, except as may be required by law. I also understand that other than the President of the Company, no one has the authority to make any agreement for employment other than for employment at will or to make any agreement limiting the Company’s discretion to modify terms and conditions of employment. MEMIC is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person’s race, national origin, color, religion, age, gender, sexual orientation, gender identity or expression, disability, genetic information, military and veteran status, or any other protected status under applicable federal, state or local law. If you agree to the above, please type your first and last name and today's date.

Underwriting Services Assistant I

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