Underwriting Support Specialist

Complete underwriting/administrative duties such as maintaining accuracy and completeness of trackers/spreadsheets/CRM for reference which is necessary for tracking and reporting purposes
Be of assistance to the Lead/Senior Underwriter in processing new businesses, renewals, reviews endorsements and cancellations in accordance with policies and procedures.
Responds to email policy inquiries, Emails may be from Clients, Staff, & Insurers
Provide support to Internal and External Advisers for underwriting related issues

2+ years experience working in the F&G insurance industry
An ability to listen, digest information and report on it in a way that it can be processed by different audiences (stakeholders, lawyers, medical, financial etc.)
Preference to a candidate with experience in the Australian and or New Zealand Market, however some overseas market experience can be considered dependant on location (ie. North America) and duration.
Has willingness and initiative to learn and assist the Lead/Senior Underwriter. Fast Learner and has the ability to cope with process updates to meet business requirements.
A team player who can work with minimal supervision and manage time efficiently.
Strong administrative skills and an ability to effectively manage all aspects of each underwriting inquiry.
Keen to details and ability to keep detailed records of policies underwritten and changes made.
Excellent verbal and written English communication skills. An ability to confidently handle sensitive, confidential information (such as commission payment reports, bank account details).
Experience using Google sheets is preferred (basic understanding).
Experience using Accounting and or Underwriting software preferred.
Experience handling multiple inboxes
Ability to understand or familiar with insurance terminologies/jargons.
Preferably with basic to good numeracy and statistical skills.
With excellent knowledge on email etiquette.
Ability to problem solve and find solutions for business and client cases.

Work Setup: On-site
Work Hours: Monday to Friday, 1 hour flexi start time, you may choose between 5am - 6am or 6am - 7am start times to be agreed with and arranged with your manager upon start. You should complete a total of 9 hrs work time inclusive of 1 hr lunch break, per day.

See also