Underwriting Support Specialist I

Summary:

This position is responsible for processing new policies, renewals, changes, and cancellations. This position will also verify the accuracy of policy information and communicate with agents and policyholders regarding underwriting processing and/or customer service-related matters.

Functions:

• Enter new policies, changes, and cancellations into the policy processing system.
• Provide quoting of existing business as requested.
• Ability to understand simple premium transactions within a policy processing system.
• Communicate with agents and policyholders regarding customer service-related matters.
• Assign tasks to designated resources and maintain efficiencies in processing workflows.
• Prepare and send policyholder/agent letters.
• Order reports: MVRs, CLUE, and credit reports.
• Distribute and scan mail.
• Participate in quality assurance functions.
• Perform other duties as assigned.