Union Houseperson
Regular Part-time Position
Shift:1st/2nd: Must be available weekends and holidays
Hourly Wage: 13.40
Where great benefits lead to a life fulfilled:
Competitive Pay
401K opportunities
Travel discounts
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit Eligibility will vary by position
Site Specific Perks:
Free on-site parking
Uniform laundering
Complimentary shoes provided twice per year through Shoes for Crews
Water bottles provided during shift
Company branded jackets, t-shirts, hats, and sunscreen provided for outdoor roles
“Way to Go” Incentive - $5 per mention deposited onto Wisely card
Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
Quarterly celebrations, Associate Appreciation Week, Housekeeping Week, Employee of the Quarter/Year
Birthday and holiday celebrations and team building outings
CORE WORK ACTIVITIES
- Respond promptly to requests from guests and other departments.
- Fill cart with supplies and transport cart to assigned area.
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
- Replace guest amenities and supplies in rooms.
- Replace dirty linens and terry with clean items.
- Make beds and fold terry.
- Clean bathrooms.
- Remove trash, dirty linen, and room service items.
- Check that all appliances are present in the room and in working order.
- Straighten desk items, furniture, and appliances.
- Dust, polish, and remove marks from walls and furnishings.
- Vacuum carpets in guest rooms and hallway.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Support team to reach common goals.
- Ensure adherence to quality expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Stand, sit, or walk for an extended period of time.
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
- Perform other reasonable job duties as requested by Supervisors.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.