Unit Director

Responsibilities

• Collaborate with medical staff to monitor outcomes, set quality priorities, and implement evidence‑based patient safety and professional practice improvements.
• Track unit quality metrics and dashboards, develop action plans, and share successful practices across units.
• Analyze nurse and patient satisfaction data and create improvement strategies.
• Support staff engagement in evidence‑based practice and quality initiatives.
• Build strong, positive working relationships through mentoring, teamwork, and clear communication.
• Manage and resolve conflict promptly; foster trust, transparency, and respectful communication.
• Promote a healthy work environment by supporting safe scheduling practices and staff well‑being.
• Coach staff on cultural diversity and address workplace concerns, including horizontal violence.
• Create and communicate a shared vision for the unit; use financial, quality, and operational data to guide planning.
• Lead change initiatives, involving stakeholders and supporting staff through transitions.
• Represent the unit in professional and advocacy organizations.
• Champion patient‑centered, Relationship‑Based Care; ensure nursing practice meets clinical and regulatory standards.

• Apply evidence‑based practice and national best practices to drive clinical excellence.

• Develop staff through coaching, education, orientation, and support of specialty certification.

• Lead and develop Clinicians, supporting their leadership growth and oversight of direct reports, performance conversations, and recruitment.
• Ensure all direct care staff maintain required competencies and address skill gaps through training and evaluation