Unit Manager - AI Unit

We are seeking a dynamic AI engineer to join our pioneering Agentic AI team. The ideal candidate will possess a strong foundation in delivering projects on both SaaS PaaS based platforms, prompt engineering, UI development and development of APIs. You will be involved in the end-to-end stage of the development life cycle.

• Build and maintain autonomous software agents using state-of-the-art LLM frameworks.
• Collaborate with product owners and domain experts to build reusable components for business process automation.
• Develop core infrastructure and reusable components to support the deployment of agent-based AI systems.
• Work on agent orchestration, prompt engineering, and LLM-powered integrations.
• Implement scalable solutions integrated with CRM systems and enterprise data platforms.
• Contribute to the design of modular, extensible, enterprise-grade architecture.
• Fine-tune and evaluate AI agents for speed, accuracy, performance and maintainability across business units.
• Contribute to CI/CD automation and maintain operational stability of agent services.
• Writing and Optimizing Prompts
• Fine-tune LLMs/SLMs with proprietary NBFC data.
• Perform distillation, quantization of LLMs for edge deployment.
• Evaluate and run LLM/SLM models on local/edge server machines.
• Build self-learning systems that adapt without full retraining (e.g., learn new rejection patterns from calls).
• Implement lightweight local models to enable real-time learning on the edge.

• Platform Design Delivery, Model Selection, Customization
• Testing: Choosing the right model for various agentic and autonomous actions.
• Selecting appropriate model so that Agents can complete the autonomous tasks in efficient manner.
• Defining reusable components in the platform. Delivery using configuration approach should be first preference, in case that does not work should go for customization.
• Defining configuration parameters and incorporate them as platform design.
• Testing and end to end testing of the project deliverable.
• Load balancing between different models.
• Always have switch on/switch off feature.
• Must have all services backed up on primary/HA DR servers.
• Prompt Engineering: Prompt Design Development: Crafting prompts that guide AI systems to produce desired outputs for various applications, such as text generation, translation, question answering, and creative writing.
• Testing and Evaluation: Analysing the effectiveness of prompts and refining them based on results to ensure accurate and relevant responses.
• Bias Mitigation: Designing prompts that minimize bias and ensure fair and equitable outcomes from AI systems.

• Support from other platform owners
• Agents must learn from failed interactions
• Building an agent that doesn't just answer but negotiates with human-like reasoning.
• Running large AI models in low-latency, low-bandwidth environments without cloud dependency.
• Getting the end-to-end domain knowledge and managing data and information security of the agentic application.

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Experience: 2-4 years of experience in Data Technologies like Data Lake, Data Bricks, etc.
• Strong understanding of prompt engineering, tool calling, and agent orchestration.
• Good understanding of Data Platforms Like Data Lake, Data Bricks MS Fabric.
• Must have good understanding of Microsoft Fabric Data Agents.
• Understanding of Microsoft Copilot Studio, Power Automate, and Power BI.
• Familiarity with the Agent Development Kit (ADK) and protocols like MCP A2A.
• Familiarity with LangChain, Semantic Kernel, CrewAI, or LangGraph.