Neighborhood Secretary (Unit Secretary)

St. John’s | Full-Time | Day Shift | Monday–Friday

Join Our Team at St. John’s

At St. John’s, we are redefining the experience of elderhood by creating an environment where older adults can thrive, feel valued, and live each day with purpose.

We are proud to foster a workplace culture built on compassion, respect, collaboration, innovation, and meaningful connections. Our dedicated team members play an essential role in delivering exceptional services and creating a welcoming, supportive community for the elders and residents we serve.

We are currently seeking a professional, organized, and compassionate Neighborhood Secretary (Unit Secretary) to join our team in a full-time, Monday–Friday day shift position.

If you enjoy working in a people-centered environment, have strong organizational skills, and take pride in providing outstanding customer service, we encourage you to apply!

Position Summary

The Neighborhood Secretary (Unit Secretary) provides essential administrative, clerical, and receptionist support to ensure the efficient daily operations of the neighborhood.

Reporting to the Neighborhood Administrator, this position serves as a key point of contact for elderly people, families, visitors, and staff. The ideal candidate is detail-oriented, dependable, and capable of managing multiple priorities while maintaining a welcoming and professional environment.

Key Responsibilities

• Provide administrative and clerical support to the Neighborhood Administrator and neighborhood team.
• Maintain, organize, and update elder records and documentation, ensuring accuracy, confidentiality, and compliance with established procedures.
• Assemble and maintain elder charts, including processing discharge records and forwarding necessary documentation to the appropriate departments.
• Prepare, update, and distribute reports, lists, forms, and other neighborhood-related documents.
• Coordinate diagnostic test requisitions and communicate relevant information to appropriate staff members.
• Greet and assist elders, families, visitors, and employees with professionalism, courtesy, and compassion.
• Schedule and coordinate elder appointments, including arranging transportation and preparing necessary documentation.
• Assist elders with getting to the lobby or designated pickup area for scheduled transportation, as needed.
• Support administrative processes related to elder admissions, transfers, and discharges, as directed by the Neighborhood Administrator.
• Maintain staff in-service training and attendance records, as assigned.
• Participate in required training and educational programs to support regulatory compliance and professional development.
• Collaborate with neighborhood team members to promote effective communication, teamwork, and a positive living environment.
• Actively support St. John’s Eden Alternative philosophy and commitment to person-centered care.
• Perform additional administrative and support duties as needed to contribute to the overall success of the neighborhood.

Qualifications & Skills

• Strong organizational skills with excellent attention to detail.
• Effective verbal and written communication skills.
• Professional, friendly, and customer-focused approach.
• Ability to prioritize responsibilities and manage multiple tasks in a busy environment.
• Proficiency in basic computer applications, data entry, and general office procedures.
• Ability to handle sensitive and confidential information with discretion.
• Strong interpersonal skills and the ability to work collaboratively with a diverse team.
• Previous administrative, receptionist, or clerical experience preferred.
• Experience in a healthcare, senior living, or long-term care setting is a plus.

Physical Requirements

• Ability to sit, stand, and walk periodically throughout the workday.
• Perform routine office tasks, including computer use, typing, filing, and handling documents.
• Move throughout the neighborhood to support daily operations and assist elders to designated transportation pickup areas, as needed.
• Ability to work in a busy environment with frequent interruptions while maintaining focus and attention to detail.

Benefits & Perks

At St. John’s, we believe in supporting our employees both personally and professionally. We offer a comprehensive benefits package that includes:

• Health, dental, and vision insurance (30+ hours per week)
• Employer-sponsored life insurance and telemedicine (30+ hours per week)
• Weekly paychecks
• Competitive compensation
• On-Demand Pay – Access your earned wages before your scheduled payday
• Generous paid time off and paid holidays
• Free on-site parking
• Access to a 24/7 fitness center
• On-site childcare
• Employee Assistance Program
• Cell phone discounts
• Employee recognition programs and appreciation events

Make a Difference Every Day

At St. John’s, every role contributes to the well-being and quality of life of the elders we serve. As a Neighborhood Secretary, you will be an important part of a team that values compassion, meaningful relationships, and exceptional service.

Join us and become part of a community where your work matters and your contributions make a difference.

Learn more about careers at St. John’s:

Equal Opportunity Employer

St. John’s is an Equal Opportunity Employer committed to fostering an inclusive and welcoming workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other status protected by applicable laws and regulations.