Universal Banker

Hours: Hours vary between 8:00 a.m. – 6:00 p.m. Monday-Friday; Other hours as needed.

Role: Universal Bankers assist existing and potential Bank customers with products and services. This key sales and service role generates new business and strengthens household relationships by selling the benefits of CoreFirst products and services to prospective and existing customers. Performs outbound sales calls and other business-generating activity.

Compensation & Benefits:

Pay Range: Wage $24.60 Hourly

Bonus/Commission Eligibility: Yes –Retail Incentive

Benefits Include:

Health & Wellness – Medical, dental, and vision insurance with employer contributions; employer-paid life and disability coverage; employee assistance program (EAP).

Retirement – 401(k) plan with company match of up to 3% and an additional 50% of the next 2% of the pay you contribute

Paid Time Off – Hours of PTO earned each pay period 5.34 hours (approximately 16 days) and up to 11 paid holidays.

Family Support – Dependent care FSA.

We are an equal opportunity employer and celebrate diversity. We encourage applicants from all backgrounds to apply.

Apply: www.corefirstbank.com/careers

Essential Functions & Responsibilities:

• Illustrates and sells the benefits of CoreFirst products and services to prospective and current customers to generate new business and strengthen existing household relationships. Refers customers to appropriate Bank personnel.
• Assists existing Bank customers with their financial needs, from start to finish whenever possible, by listening and asking appropriate questions. Responsibilities include, but are not limited to, answering customers’ questions, performing account maintenance, investigating and correcting errors according to customer and bank records, and informing customers of bank processes and procedures.
• Performs additional work necessary to achieve branch sales goals.
• Supports the operational functionality of the branch by opening and/or closing the branch, balancing the vault, assisting with completion of internal records and audit logs, administering safe deposit box needs, performing teller duties as required, and carrying out other administrative functions, as needed.
• Responds to and appropriately resolves external customer escalations regarding Bank sales and services.
• Compiles sales and service reporting to report achievements toward goals.
• Compiles information and enters this data into software programs or spreadsheets, accurately and according to processes and procedures.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.