Universal Customer Service Representative I

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

Weekly working hours: 40

As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests. Complies with customer requests, sells bank services, resolves problems, and explains Bank policy regarding rates and service charges.

Previous customer service skills in a banking environment preferred. Prior call center experience is a plus. Bilingual highly desirable but not required.

EOE

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