Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs
Posted Updated 3
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Benefits of Weploy:
- EOI for upcoming opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri)
- Above award hourly rates of $34.48 an hour + super
- Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
- Opportunity to work with some of Australia's leading brands!
Your Next Role:
- Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
- Mon-Fri hours (consistent full time hours of 37.5 each week)
- Onsite roles
- Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day.
- As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
- Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!
- Supportive and bubbly team environment
What you Need:
- Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
- Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
- Confidence working with numbers and maths
- Can do attitude and resilience
- Exceptional communication skills both verbally and written
- Happy to work onsite in the office
- Professional references from previous employers
What Next?
Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀
Skills
As published by greenhouse · 13 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (4)
- Preferred First Name
- For visa holders please outline which visa type you hold and expiration date. If you are not on a visa please type NA
- So we can match you to the right role, which suburb are you located in?
- Please note: As part of our recruitment process, shortlisted candidates will be required to undergo a National Police Check and Employment Reference Checks. Please type 'OK' to show you have read and understood the above.
Pick from a list (8)
- Please specify your work rights within Australia
- Can you work consistent Mon-Fri full time hours each week (37.5 hrs weekly)?
- In the last 1-2 years how much phone based experience do you have?
- Which of the following best summarises your experience from the last 1-2 years?
- State/territory you reside in:
- How will you travel to work in the South Eastern Suburbs if placed at one of our client sites?
- How long of a commute (one way) will it take you, to get to the South Eastern Suburbs area?
- What is your preferred working arrangement?
Written answers (1)
- What does award winning customer service mean to you?