Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs

Open 54d

Benefits of Weploy:

EOI for upcoming opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri)
Above award hourly rates of $34.48 an hour + super
Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
Opportunity to work with some of Australia's leading brands!

Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
Mon-Fri hours (consistent full time hours of 37.5 each week)
Onsite roles
Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day.
As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!
Supportive and bubbly team environment

Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
Confidence working with numbers and maths
Can do attitude and resilience
Exceptional communication skills both verbally and written
Happy to work onsite in the office
Professional references from previous employers

Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

Preferred First Name
Please specify your work rights within Australia choose one
For visa holders please outline which visa type you hold and expiration date. If you are not on a visa please type NA
Can you work consistent Mon-Fri full time hours each week (37.5 hrs weekly)? choose one
In the last 1-2 years how much phone based experience do you have? choose one
Which of the following best summarises your experience from the last 1-2 years? choose any
What does award winning customer service mean to you? written answer
State/territory you reside in: choose one
So we can match you to the right role, which suburb are you located in?
How will you travel to work in the South Eastern Suburbs if placed at one of our client sites? choose one
How long of a commute (one way) will it take you, to get to the South Eastern Suburbs area? choose one
What is your preferred working arrangement? choose any
Please note: As part of our recruitment process, shortlisted candidates will be required to undergo a National Police Check and Employment Reference Checks. Please type 'OK' to show you have read and understood the above.