URGENT- 20 Customer Service Representatives!!

Responsibilities:

• Answer incoming calls related to Billing, Collection Support, Product support, Client inquiries and Sales

• Resolve issues, concerns and process requests of customers within first contact

• Facilitate outbound and follow-through calls for complex concerns.

• Exceed customer needs and create good customer experience

• Develop and maintain files accurately

• Adhere to set service level targets or key performance indicators

• Adhere to prescribed shift and schedule

Skills:

•BPO or Call center experience is an advantage

•Have excellent English Communication skills

•Documentation and typing skills

•Familiar with MS office software, phone systems and various client-based tools and applications for customer management

•Open to College Graduates and college undergraduates

Join us by:

Applying to this job posting with your resume attached or the link to your Skype account.

We now accept walk in applicants every Friday, 9pm-11pm PH time.

Shortlisted candidates will receive a message through mobile phone/Skype.