*URGENT!* Customer Service Officer (Orchard, Up to $4k) #HFT
Employment Type: Temporary (Immediate to End December 2026, extendable)
Working Hours
- 5.25-day work week
- Office hours
Job Responsibilities
- Serve as the primary point of contact for a designated group of patients, providing high-quality customer service and support.
- Coordinate appointments, follow-ups, and care arrangements with internal departments and healthcare professionals.
- Monitor patients' care journey and ensure timely coordination of required services.
- Respond to patient enquiries promptly and professionally.
- Build strong relationships with patients by providing personalised assistance and ensuring a positive service experience.
- Maintain accurate documentation and patient records.
- Perform other administrative and customer service duties as assigned.
Job Requirements
- Prior experience in customer service, patient services, healthcare administration, or care coordination is preferred.
- Nurses who wish to transition away from hands-on clinical duties are welcome to apply.
- Excellent interpersonal and communication skills with a strong service-oriented mindset.
- Able to manage multiple tasks while maintaining attention to detail.
- Comfortable coordinating care for a smaller portfolio of high-net-worth patients requiring close monitoring and personalised service.
For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg
Jacqueline Fong Hsin Ting (R21103226)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
EA License Number: 99C4599