Urgent- IT Specialist

Ø Manage the daily operations of our computer networks

Ø Regularly evaluating our IT systems to ensure they meet the necessary demands and recommends improvement and upgrades

Ø Observe system functions to verify correct operations and detect errors

Ø Resolving all IT systems, hardware and software issue of employees

Ø Prepare order sheets or requisition for equipment-hardware and software needs

Ø Prepare, set up and install equipment for new employee’s use, performing or ensuring proper installation of cables, operating systems or appropriate software

Ø Refer major hardware or software problems or defective products to vendors for service

Ø Install and perform minor repairs to hardware, software or peripheral equipment, following design or installation specifications

Ø Manage and ensure security of data, network access and back-up systems

Ø Develop training materials and train users/ employees on network security, data privacy and best practices for computer usage

Ø Conducts office automation feasibility studies, including workforce analysis, space design or cast comparison analysis if needed.

> Proven working experience as an IT Specialist ( 3 years and more) in a BPO is an advantage

> With knowledge and experience in CRM- Vicidial and Sticky.Io

> Degree in computer science/ Information Technology or related field preferable

> Professional certifications

> Strong analytical, diagnostic, and problem solving skills

> Proficient in English both verbal and written

> Personable and with professional demeanor

> Can start immediately

Join us by:

Applying to this job posting with your resume attached or the link to your Skype account.

Currently, we only facilitate online applications.

Shortlisted candidates will receive a message through mobile phone/Skype