US-Operations Program Manager

Requirements
o Proven experience in managing cross-departmental operational projects.
o Strong project management skills with the ability to drive progress, manage risks, and develop mitigation strategies.
o Expertise in New Product Introduction (NPI), including transitioning from design to mass production.
o Familiarity with production process optimization and monitoring Key Performance Indicators (KPIs).
o Excellent communication and collaboration skills across cross-functional and cross-regional teams.
o Proficiency in bilingual communication (e.g., Chinese and English) to bridge cultural and language gaps.
o Strong problem-solving abilities, with a focus on aligning customer needs with business strategies.
o Background in engineering, supply chain, or quality assurance is a plus.

Responsibilities
o Manage and oversee cross-departmental operational projects, ensuring objectives and timelines are met.
o Lead NPI projects, coordinating closely with engineering, procurement, and production teams for successful product launches.
o Optimize production processes and improve operational efficiency in collaboration with factory teams.
o Monitor KPIs and ensure project targets are consistently achieved.
o Act as a liaison in San Jose to address customer operational issues, simulate scenarios, and create action plans aligned with business strategies.
o Facilitate collaboration among R&D, supply chain, and quality assurance teams to support operational goals.
o Integrate global resources to meet operational needs and improve performance.
o Leverage bilingual skills to enhance communication and collaboration across regions.