Usability Tester
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Summary
Short-term contractor role (5-10 hours/week, remote) reading questions and answers about government services and giving honest feedback on where content is confusing or unclear. No technical skills needed; open to US-based adults who use phones or the web for everyday tasks.
Usability Tester
Role Type: Contractor
Location: Remote
Time Commitment: 5-10 hours/week, short-term project
What You'll Do
- Read short questions and answers on government services.
- Tell us where you felt confused, lost, or stuck, in your own words.
- Say what was easy to follow and what was not.
- Suggest simple changes that would make something clearer.
Who We're Looking For
- Adults who do everyday tasks on a phone or the web, even basic ones
- Patient with step-by-step reading
- Honest, specific feedback
- US-based
Nice to Have
- Living in a rural or smaller community. We want a mix of regions.
- Past experience giving feedback or testing products or services