USED CAR DIRECTOR

Are you a dynamic leader with a passion for automotive sales and exceptional customer service? Hanania Automotive Group is seeking an experienced Used Car Director to steer our pre-owned vehicle sales team to new heights. If you’re ready to bring your expertise, enthusiasm, and leadership to our fast-paced dealership, we want to hear from you!

Position Overview:

As the Used Car Director, you’ll lead our sales team with energy and vision, driving success and promoting the Hanania brand. You’ll oversee daily operations, inspire your team, and ensure top-notch customer satisfaction in a thriving dealership environment.

What We Offer:

• A rewarding compensation package with enticing performance-based incentives that truly recognize your achievements.
• A comprehensive benefits package, including health, dental, voluntary benefits starting the month following your hire date, with attractive retirement plans.
• Access to continuous development opportunities to refine your sales skills and advance your career.
• A work culture that celebrates diversity, creativity, and innovation.
• Opportunities to access a fleet of top-of-the-line vehicles.
• Exclusive employee discounts on vehicle purchases, parts, and services.

Key Responsibilities:

• Team Leadership: Hire, train, and manage the used car sales team, handling scheduling, performance evaluations, and disciplinary actions.
• Leverage Extensive Experience: Utilize your extensive management experience in used vehicle sales to boost team performance and dealership growth.
• Elevate Customer Service: Elevate customer satisfaction with exceptional service and a commitment to excellence.
• Communicate Effectively: Demonstrate outstanding communication skills and a strong work ethic to inspire and lead your team.
• Pursue Continuous Improvement: Embrace ongoing development and refine your skills to continuously enhance performance and dealership operations.
• Achieve Top CSI Scores: Maintain a high Customer Satisfaction Index (CSI) through exceptional service and effective issue resolution.
• Maintain Professionalism: Maintain a polished appearance and professional demeanor to set a high standard for your team.
• Solve Problems Proactively: Approach challenges proactively with a solutions-focused mindset.
• Adapt and Contribute: Perform additional duties as needed to support the dealership's dynamic needs and overall success.