User Experience Designer - Professional

Objective

• Design or optimise digital products or services that meet the needs and expectations of users.
• Dialogue with stakeholders and the customer and work in close collaboration with the project team and the UI Designer.

Activity

• Monitor not only the UX of the competition, but also trends in terms of UX and new digital devices.
• Gather information from the various stakeholders on objectives, issues, needs, expectations and constraints.
• Define and implement an exploratory research composed of qualitative and quantitative studies such as: -The UX benchmark: collect and analyse the strengths and weaknesses of competing solutions from an ergonomic point of view and identify value-added features. -Ergonomic audit and/or analytics. -Interviews, questionnaires, observation, focus groups, AB/testing to meet users.
• Design or lead co-design workshops where draft solutions are developed with stakeholders and users.
• Optimise and model, in close collaboration with the UI designer, the solutions designed in compliance with ergonomics standards : information architecture, interaction kinematics (storyboard), zoning, static mock-up (wireframe), prototyping.
• Ensure that the technical and usage specificities are well integrated in the design of the expected media (web, mobile application, interactive terminal, etc.).
• Ensure an inclusive design, which considers the diversity of users and the criteria of digital accessibility.
• Produce the ergonomic charter and provide the documentation to the development team.
• Evaluate the design drafts and select the appropriate user tests: perception test, usability test, AttrakDiff questionnaire, etc.
• Ensure the proper integration and development of the design solutions.
• Participate and initiate the development of the design system of the solution or product.
• Take charge during the pre-sales, the qualification of UX needs and proceeds to the costing and the argumentation of these services.

• Contribute to the development of UX know-how and disseminate best practices within the company.
• Represent the company by speaking at events (e.g.: trade shows, conferences, workshops, etc.) dealing with UX design.

• Manage a team of designers both locally and abroad and direct all or part of the design activity.

Complexity Level

• Leverage advanced knowledge to manage moderately complex tasks while engaging in continuous learning about organizational processes and customer needs, contributing to problem-solving and operational improvements.