User Researcher

Job summary As a user researcher at one of the largest government departments, you will use your research skills to put user needs at the heart of the UKs digital services. Our research helps teams understand the needs of the people that use our services, including some of the most vulnerable people in the UK, and of colleagues who use different systems and tools to deliver services. As a User Researcher at DWP Digital, your research will uncover the insights that help teams design and improve …