User Support Specialist - Journeyman with Security Clearance
Summary
Provides tiered technical support for end users in a secure government environment, resolving hardware, software, and network issues via IT service management tools.
User Support Specialist - Journeyman TS/SCI Required Hybrid: Onsite: Arlington, VA Pay Range: $30.58 - $42.50/HR Job Description: The User Support Specialist - Journeyman provides tiered technical support to end users in a mission-critical enterprise environment, resolving hardware, software, and network issues while maintaining high levels of customer service and system availability. The role focuses on managing support requests through IT service management tools, ensuring timely resolution, …