User Support Specialist -Senior- TS/SCI Clearance with Security Clearance
Dunhill Professional Search User Support Specialist -Senior- TS/SCI Clearance with Security Clearance
Summary
Provides tiered technical support for end users in a secure government environment, resolving hardware, software, and network issues via IT service management tools.
User Support Specialist - Senior TS/SCI Required Hybrid: Onsite: Arlington, VA Job Description: The User Support Specialist - Sr. provides tiered technical support to end users in a mission-critical enterprise environment, resolving hardware, software, and network issues while maintaining high levels of customer service and system availability. The role focuses on managing support requests through IT service management tools, ensuring timely resolution, accurate documentation, and adherence to …